Contact Duty Officer

Public Health Emergency Communications Toolkit

This toolkit provides editable Public Health Emergency Communications Resources for the PHEP Coalitions within Region 3. The toolkit includes standardized public health emergency messaging templates designed to support public health leadership and local health departments in rapidly communicating accurate, timely, and consistent information to residents during public health emergencies.

The templates are available in editable PDF format and can be customized by each community to include municipal seals, department contact information, phone numbers, and website links. Resources are designed to help local agencies quickly adapt and distribute trusted public health messaging while maintaining consistency across jurisdictions.

Below you will find the downloadable communication templates for fifteen different common Public Health emergencies available in ten different lanaguages.

These resources are intended to strengthen emergency risk communication efforts by providing clear, accessible, and adaptable messaging tools that support coordinated public health response activities across Region 3 communities.

Each topic includes:

    1. Editable PDF communication templates for public distribution translated to various languages
    2. Website-ready text versions for local health department websites
    3. Social media–ready messaging suitable for platforms such as Facebook, Instagram, and X/Twitter
    4. Customizable fields for local branding and contact information

PDF Website Ready Text

 

Social Media Ready Text

How to Customize These Public Health Templates in Canva

These templates were created so that local public health departments can quickly customize materials with their own town or city information before sharing with the public.

Step 1: Download the PDF

  •  Click the download link for the document you want to use.
  •  Save the PDF file to your computer. 

Step 2: Open Canva

  • Go to Canva https://www.canva.com/
  • Log in to your Canva account.
  • If you do not already have an account, you can create a free account.

Step 3: Upload the PDF into Canva

  • From the Canva homepage, click Create a Design.
  • Select Import File.
  • Choose the PDF you downloaded from your computer.
  • Canva will automatically convert the PDF into an editable design.

Step 4: Edit the Template

  • Click on the text boxes you want to change.
  • Replace the placeholder information with your local information, including: town or city name, town or city seal/logo, local health department phone number, website or email address (if applicable)
  • Review the document carefully to ensure all information is accurate.

Step 5: Download the Final Version

  • When editing is complete, click Share in the top right corner.
  • Select Download.
  • Choose your preferred file type: PDF Print for high-quality printing, NG or JPG for social media or websites
  • Click Download to save the finalized document.

Step 6: Share with the Public

  • Print copies for distribution
  • Post the document on your website
  • Share on social media
  • Email residents and community partners

Have Questions?

If you have any questions reach out to the HMCC Program Manger, Beth Robert at erobert@mapc.org

This toolkit was supported by the following Cooperative Agreements: Public Health Emergency Preparedness (PHEP) Cooperative Agreement and Hospital Preparedness Program (HPP) Cooperative Agreement, from the Centers for Disease Control and Prevention (CDC) and/or Administration for Strategic Preparedness and Response (ASPR). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the CDC and/or ASPR.